Where do we get on the boat?
The Ocean Runner fleet is located right by the public ferry dock in Cruz Bay. If you are standing on the dock facing the island, just look to your right down the beach. Access is walk in from the beach. If you stop by before the day of your trip to pick up the necessary customs paperwork for trips to the BVI, or simply do not plan to travel to the BVI during your boat trip, a dock side pick up at the National Park Visitation Center dock can be arranged.
What time do we meet?
We meet each morning at 8:30 AM on the beach in front of Low Key Watersports.
What should we bring?
If you are touring the British Virgin Islands, a PASSPORT is MANDATORY for the customs clearance. Please feel free to bring lots of water and any other beverages you prefer. We provide an Ice Chest and Ice. You should also bring towels, sunscreen, snorkel gear (if you want to snorkel) and a water proof bag if you have one. Please keep in mind that aerosol sunscreens are strictly prohibited throughout the day!
Do we need to bring snorkel gear?
Yes. If you need to rent some gear for the day or for the duration of your stay here on St. John, please visit Low Key Water Sports at the far end of the beach in Cruz Bay. Mention that you are with Ocean Runner to get a discounted rate!
What kinds of sunscreen can we bring?
We do ask that you do not bring or use “Sport “ or aerosol types of sun protection as they make the floors very slippery and they stain the upholstery. Rash Guards that have SPF built in are also an excellent option for reducing exposure to the sun. Click to see our selection of rash guards.
Below is a list of suncreens that we believe are "Eco-Friendly/Reef Safe".
1. Aubrey Organics Natural Sun Sunscreen, Sensitive Skin/Children, SPF 30+
2. Badger Sunscreen Cream, Unscented, SPF 30
3. UV Natural Sport Lip Sunscreen, SPF 30+
4. Badger Broad Spectrum Sport Facestick, SPF 35
5. ECO logical All Natural Sunscreen, SPF 30+
6. Elemental Herbs Sport Sunscreen, SPF 30+
7. Green Screen D Organic Sunscreen, Original, SPF 35
8. BurnOut Ocean Tested Physical Sunscreen, SPF 30
9. Raw Elements USA Eco Formula SPF 30
Do I need a valid passport?
A passport is only required if you plan on visiting the British Virgin Islands (next group of islands over) . If you do not have a passport there are an abundance of islands, snorkeling spots and fun to be had, within the US Virgin Islands waters.
Are Passport Cards allowed?
Yes. The use of a Valid US Passports cards for travel to the British Virgin Islands is an acceptable alternative to a Passport Book.
What if my passport is in my maiden name?
Its perfectly fine to use an unexpired passport with your maiden name on it. Just fill your immigration forms exactly the way it reads on the passport.
How much is the fee for customs?
Customs charges are around $60 per person. That includes BVI customs, BVI Immigration and St John Port Authority fees. If there are less than 5 passengers on the boat, it's a Holiday in either the British Virgin Islands or the USA, or it's a weekend, the charges could be more than $60 per person.
How much is Fuel and Oil going to cost ?
Typically fuel and oil cost to Jost Van Dyke or just around St John are around $100-$125. If you travel to Jost Van Dyke and Norman Island ( Treasure Island, Willy T's, Pirates Bight, Caves and Indians) the fuel and oil cost should be around $200-$225. If you travel to Jost Van Dyke, Norman Island and The Baths at Virgin Gorda, the fuel /oil cost will be around $275-$300.
How do we pay for fuel and oil consumed?
Fuel will be charged based on usage, payable via MC, AX, Visa or Cash, directly to the fuel dock following the trip.
To save time can the staff fill the boat with fuel after our trip is over?
Yes. There is a $25 charge for one of the staff to fill the boat after your departure.
Can we play our own music?
Yes. All of our boats are equipped with Bluetooth enabled stereos.
Can we take an evening trip to Foxys or Bomba Shack?
Yes, we just have to pay overtime to BVI customs and then clear USA customs 1st thing in the morning.
Do you provide one way taxi trips?
Yes, depending on availability . Please call 340-693-8809 or email firstname.lastname@example.org with your trip request.
Can you pick us up or drop us off in ST Thomas ?
Yes we can pick up in American Harbor in Red Hook, Sapphire Marina, the WICO docks by the Havensight, the Main dock in downtown Charlotte Amaile and Crown Bay. Each of these pick up points require extra docking payment, extra fuel cost and sometimes a bumpy ride.
Can we take a 1/2 day or a 2 hr trip sight seeing tour?
Yes, however we do not schedule these types of trips ahead of time. These trips are only possible if we have a boat and Captain available at the requested time.
Can we get married on a boat?
Yes. We have both an ordained Minister and photographer on staff.
What happens if we can not take our boat trip due to bad weather?
If bad weather causes us to cancel a trip the customer will never lose money. We will try and re-book the trip as soon as possible. If availability or your schedule will not allow re-booking, your full deposit will be refunded.
What if we change our minds and want to cancel the reservation?
All cancellations must be made at least 48 hours in advance or you will be charged a 50% cancellation fee.